Shipping and Return Policies

Shipping to Italy
The cost of shipping the Journey Box to Italy is included in the product's final price.

Delivery times :
Shipping is carried out via express courier and generally takes 3-5 working days.

Tracking :
After purchase, you will receive an email with the tracking number to follow up on your order.

Shipments abroad
Shipments outside Italy are available at an additional cost.

Available countries
We ship throughout the European Union and to some non-EU countries. To check the availability of shipping to your country, don't hesitate to get in touch with us before purchasing.

Delivery times :
Delivery times vary from 5 to 10 working days depending on the destination.

Shipping costs :
Costs depend on the destination and will be calculated automatically at checkout.

Return and exchange policies

Return :
You can request a return within 14 days of delivery if the product is non-compliant or damaged. Contact us via email providing photos of the product and the package received.

Replacement :
In case of damage during transport, we will send a new Box at no additional cost.